Returns & Exchanges

At TinapaIsLife, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.